Privacy Policy

Effective Date: 1 April 2024

Coast & Country Sales (“we,” “us,” or “our”) respects the privacy of our website visitors (“you” or “your”). This Privacy Policy describes the types of information we collect through our website (https://coast-country.co.za), how we use that information, your choices regarding the use of that information, and your rights under the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We collect the following information from visitors who submit a contact form on our website:

  • Name
  • Email Address
  • Phone Number (Optional)
  • Company Name (Optional)
  • Message

We do not collect any other personal information through our website.

How We Use Your Information

We use the information we collect from you to:

  • Respond to your inquiries and requests submitted through the contact form.
  • Send you information about our services, including newsletters or promotional materials,  only if you opt-in to receive them. By submitting a contact form, you consent to the use of your information as outlined in this Privacy Policy.

Your Rights under POPIA

You have the following rights under POPIA:

  • Right to Access Information: You have the right to access the personal information we hold about you. If you wish to access your information, please contact us at [Insert Email Address Here] or by phone at [Insert Phone Number Here].
  • Right to Object: You have the right to object to the processing of your information for marketing purposes. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the communications.

Legal Basis for Processing

The lawful basis for processing your personal information is your consent. By submitting a contact form, you consent to the use of your information as outlined in this Privacy Policy.

Data Retention and Disposal

We will retain your personal information for as long as necessary to fulfill the purposes described above, unless a longer retention period is required or permitted by law. Once we no longer need your information, we will dispose of it securely using industry best practices.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will take reasonable steps to notify you and the Information Regulator as required by POPIA.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@coast-country.co.za or by phone at +27 (0) 21 510 1281.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page.